Codes of Practice
Customer Complaints Code of Practice
Debt Recovery Code of Practice
Regulatory and Compliance
Retail Supply Management Plan
IPART Network Operators Annual Report
Retail Suppliers Licence Annual Report
WICA Audit Reports
Catherine Hill Bay – New Infrastructure Audit Report
Catherine Hill Bay – Licence Plan Audit Report
Catherine Hill Bay – Operational Audit Report (Stage 1 – Interim Scheme)
Catherine Hill Bay – Operational Audit Report (Stage 2) – April 2020
Customer Information
Customer Contract
Pricing Schedule
Home Owners Manual – Catherine Hill Bay Water Utility
Forms
SW – Change of Ownership Form
SW – Building Plans Assessment Application
SW – Application for Services Connection
SW – Property Service Diagram Application
SW – Pool Connection Inspection Application
Building and Plumbing Requirements
Connection Process Guide
Building Plans Stamping Checklist
Builders Information Pack Drawings